Answers about sourcing, quotation, payment and shipment.

No. The website does not provide an automatic checkout or fixed public pricing. Orders begin with a sourcing enquiry and written quotation.

No. The directory describes product categories that can be reviewed for sourcing. Availability, manufacturer, specification and delivery terms are confirmed for each enquiry.

Yes. Unlisted lawful business requirements can be submitted for review. Feasibility depends on sourcing, documentation, trade and destination conditions.

Yes. Include the brand, model, part number or compatibility requirement. If alternatives are acceptable, state that in the enquiry.

Yes. A procurement list, bill of materials or multi-item project requirement can be submitted through Custom and Project Sourcing for review.

Pricing depends on the product, specification, quantity, sourcing conditions, destination, freight, taxes, documentation and agreed delivery terms.

A payment link is issued only after a quotation or proforma invoice has been prepared and accepted for the specific order.

No. A payment attempt alone does not create an accepted order. The applicable quotation or proforma invoice defines the commercial scope and terms.

International enquiries are assessed individually. A destination and shipping route are confirmed only after reviewing the product, applicable controls and carrier requirements.

Regulated products are considered only when the applicable licences, product documents, export conditions, import requirements and destination clearances can be satisfied.

The applicable commercial and shipping documents depend on the product, destination and agreed order scope. The quotation or proforma invoice identifies the relevant terms and documentation arrangements.

Include the product, exact specification, quantity, preferred brand or acceptable alternative, destination, timeline and any certification or documentation requirements.